SHIPPING INFORMATION

SHIPPING / DELIVERY INFO

TheCapCity.com aim is to have your items shipped to you as fast as possible; therefore we offer overnight shipping on all orders within Malaysia.

Orders are shipped by Ninja Van daily and they are delivered between 9AM and 5PM Monday – Friday to the given shipping address. Please note that overnight delivery times do not include Saturdays, Sundays or Public Holidays. Please also ensure that you enter your shipping address correctly as we cannot redirect orders once they have been shipped.

To track your order, please use the tracking ID sent to you in the confirmation email. As a precaution, please keep the receipt of the delivered product or transaction ID.

In the rare circumstance that your item has a defect or is missing from your order please contact Customer Service at info@thecapcity.com .

SELF PICKUP AVAILABLE:

THE CAP CITY : SUBANG STORE

73B, JALAN SS15/8A, 47500 SUBANG JAYA, SELANGOR

THE CAP CITY : MID VALLEY STORE

LOT T-049A, 5TH FLOOR, MID VALLEY MEGAMALL, 58000 KUALA LUMPUR

SHIPPING RATES & DURATION

WEST MALAYSIA       (2 – 3 DAYS) RM 8.00
EAST MALAYSIA(2 – 3 DAYS) RM 12.00
SINGAPORE(3 – 4 DAYS) RM 25.00

*For other countries, please click the button below for more information 

FOR OTHER COUNTRIES

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