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Get the inside scoop.

Join for free and earn points while enjoying special perks, tailored to you.

HOW IT WORKS

GET REWARDED WITH INTERESTING AND
LIMITED DEALS

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JOIN THE CLUB

Sign up for free and earn points that can be exchanged for exclusive benefits.

EARN POINTS

Earn points for every purchase and activity on our site.

ENJOY SPECIAL PERKS

Redeem your points for exclusive gifts and more!

EARN POINTS

+ more ways to earn points coming soon

Advance to unlock additional rewards and benefits

Collect points with every purchase and unlock exclusive offers, perks and special gifts

Accumulated Spend RM0 - 4,999 RM5,000 - 29,999.99 RM30,000 - 99,999.99 RM100,000 & above

Points for products

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Frequently Asked Questions

How do I earn points?

Earn 3 Payung Points for every RM1 spent when you make a purchase on our online store.

When will I see points in my account after placing an order?

Your Payung Points will be added to your account immediately after your order is completed.

How can I check my points balance?

Log in to your account to view your points balance anytime.

Do my Payung Points expire?

Yes, Payung Points expire after 6 months of inactivity. To keep your points active, simply make a purchase of any amount—there’s no minimum spending required. As long as you earn or redeem points through a completed purchase, your balance will remain valid.

Does my tier status expire?

Yes, your Payung Tier will drop after 12 months of inactivity—but don’t worry, staying on the throne is easy! Just make a purchase of any amount (no minimum required) to earn or redeem points, and you’ll keep your crown intact.

When will I receive birthday points?

After adding your birthdate to your account, your birthday points will be awarded. If your birthday has already passed, you’ll receive points the following year.

If I made purchases before the Payung Program launched, will they count? I’ve been supporting The Cap City for a while!

Yes, we’ve got you covered! We’ve retrieved as much past data as possible, so if you’ve made a purchase—whether at our online store or flagship store—you’ll be rewarded. (Shopee and TikTok purchases are not included.) Your loyalty means everything to us, and we’ve done our best to ensure your past support doesn’t go unnoticed. This program is our way of saying thank you and making sure you’re never left behind. Jangan Cakap Abang Tak Payung!

Will my tier be downgraded if I use my points?

No silly, redeeming your points won’t affect your tier progress or status. You’ll continue enjoying your tier benefits as long as you stay active by earning or redeeming points within 12 months.