Shipping Policy

SHIPPING / DELIVERY INFO

Ever wondered if time slows down after placing an order? Don’t worry; we’ve all been there before. Our aim is to have your items shipped to you as fast as possible.

Please note that overnight delivery times do not include Saturdays, Sundays or Public Holidays. Please also ensure that you enter your shipping address correctly as we cannot redirect orders once they have been shipped.

To track your order, please use the tracking ID sent to you in the confirmation email. As a precaution, please keep the receipt of the delivered product or transaction ID.

In the rare circumstance that your item has a defect or is missing from your order please contact Customer Service at info@thecapcity.com or 6012-3044240.